Privacy Policy
At American Elite Accountants, we are dedicated to protecting your personal information and respecting your right to privacy. When you visit our website and use our services, we collect, use, disclose, and protect your information as described in this privacy statement.
Information We Collect
Personal Information:
- Name, phone number, mailing address, and email address. We collect this information when you contact us, register on our website, sign up for our newsletter, or ask for our services.
- Payment information required to complete purchases, including credit card numbers, billing addresses, and other financial data.
- Your name, position, business, industry, and other professional details are relevant to the services you are looking for from us.
Data Usage:
- When you interact with our website, we automatically gather information about it. This information includes your IP address, browser type, Internet Service Provider (ISP), operating system, referring and exit sites, and clickstream data.
- Information regarding your online browsing activity, including the pages you visit, how long you spend on them, and other similar data.
Tracking Technologies and Cookies:
- Cookies: We use cookies to enhance your online experience. Cookies are small files that we install on your device to gather information about your preferences and customize your experience. You can use your browser’s settings to turn off cookies, which might reduce the website’s functionality.
- Web Beacons: We employ web beacons, also known as pixel tags, to monitor user activity on our website. These are tiny images embedded in emails and web pages with unique identifiers to track user behavior.
- Analytics Tools: We use third-party analytics tools to gather data about how users interact with our website. These tools collect data on user behavior, including visit frequency, pages visited, and the websites users visited before arriving at our site.
Information from Third Parties: We may also receive information about you from third parties, such as business partners, public databases, social media platforms, and others. This information may include your contact details, professional information, and other relevant data.
How We Use Your Information
To Provide, Operate, and Maintain Our Services: We utilize personal data to handle your account, provide the services you have requested, and ensure smooth operation. This includes handling payments, creating invoices, and offering client assistance.
To Enhance, Customize, and Grow Our Offerings: We analyze your usage information to learn more about how you utilize our services and website. This helps us identify areas for improvement, create new features, and improve the overall user experience.
To Communicate with You: We will use the contact information you have provided to send you essential updates and information about our services. This includes responding to your inquiries, offering assistance, and communicating administratively by delivering updates, security alerts, technical notices, and confirmations.
To Handle Transactions and Manage Payments: We need your billing information to process payments for our services. This ensures precise and safe transaction execution.
To Send Promotional Information: With your permission, we may use your contact information to send you newsletters, promotional materials, and other information about our events, promotions, and services that interest you. You can unsubscribe from these messages at any point.
To Examine Usage Patterns: We use analytics tools to monitor and analyze our website’s trends, usage, and activities. This helps us understand how users engage with our services, allowing us to improve functionality and design.
To Ensure Security and Stop Fraud: We use the data you provide us to enhance the security of our website and services, prevent fraudulent activity, and protect the well-being and legal rights of our users and our company.
To Meet Legal Requirements: We need to use your information to meet legal requirements, such as responding to legitimate requests from public authorities or fulfilling national security or law enforcement obligations.
How We Share Your Information
- We may provide your information to external service providers who work on our behalf to process payments, analyze data, send emails, host websites, offer customer support, and handle marketing campaigns. These service providers have access to your personal information only to carry out these duties on our behalf, and they are under no obligation to disclose or use it for any other reason.
- We may share your information with our affiliates and subsidiaries for purposes consistent with this privacy policy. Our affiliates and subsidiaries must protect your personal information by this privacy policy.
- We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.
- We may share your information with your consent or at your direction.
Data Security
- We use encryption technology to protect data sent over the internet. This guarantees that your private data is transmitted securely to our systems.
- We have implemented strict access controls to ensure only authorized individuals can access your data.
- Data security best practices are taught to staff members who handle sensitive data.
- We conduct routine security audits and evaluations to identify and resolve any potential vulnerabilities in our systems.
- We anonymize or pseudonymize personal data whenever possible to enhance privacy and security.
- Intense physical and network security measures are in place on the servers that host our databases and website.
- We regularly perform backup operations to ensure data availability and integrity during data loss or corruption.
- We have an incident response plan to quickly address any data breaches or security incidents, including notifying affected individuals and regulatory authorities as required by law.
Your Rights
- Access: You have the right to see what information we have about you. This allows you to verify that we are processing your data legally and obtain a copy of the information we have gathered.
- Correction: You can request that any incorrect or incomplete personal information be corrected.
- Restriction: You have the right to request that we restrict the processing of your data under certain conditions. This means we will limit how we use your data while resolving any issues.
- Objection: In some circumstances, you have the right to object to processing your data, mainly if we process your data for our legitimate interests or direct marketing purposes.
- Portability: You have the right to request that your personal data be provided to you or another controller in a structured, commonly used, and machine-readable format when the processing is based on your consent or a contract and carried out by automated means.
- Withdrawal of Consent: If we are processing your data based on your consent, you can withdraw your consent at any time. This will not affect the lawfulness of the processing before its withdrawal.
- Complaints: If you believe we have not complied with your data protection rights, you can complain to a supervisory authority. Please contact us first so that we can address your concerns directly.
Changes to This Privacy Policy
This privacy statement may be updated occasionally to reflect modifications to our policies, changes in the law, or other operational needs. The effective date at the top of the policy will be updated to reflect any changes that take effect, and any modifications to this privacy statement will be announced on this page.